1. Acceptance of Terms

By registering for an account, checking the "I agree to the Terms & Conditions" box on the Sign Up page, or otherwise accessing CassavaTrack, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference.

If you are registering on behalf of an organisation (a cooperative, company, KALRO station, or other entity), you confirm that you have the authority to bind that organisation to these Terms.

2. Eligibility & Account Registration

To create an account you must:

• Be at least 18 years of age.
• Provide accurate, current, and complete information during registration (organisation/name, contact person, phone, email, and county).
• Keep your login credentials confidential and notify us immediately of any unauthorised use of your account.
• Be a genuine participant in, or customer of, the Kenyan cassava seed value chain in the role you register under (e.g. Farmer, CSE, SME, Processor, Miller, or Buyer).

New accounts are reviewed before activation unless automatic approval is enabled for your registration type. We may decline or revoke registration where information provided is false, incomplete, or where approval criteria are not met.

3. Marketing Communications

By creating an account, you agree that we may contact you by email and/or SMS with:

• Service messages — account activation, password resets, order and transaction updates, inspection and certification notices, and other operational alerts tied to your use of the platform.
• Marketing messages — news about new features, seed availability, price-board highlights, marketplace promotions, and programmes run by CassavaTrack or its partners.

You may opt out of marketing messages at any time once logged in, from your account settings, without affecting your ability to use the platform. Service messages that are necessary for your account's operation and security are not considered marketing and will continue for as long as your account remains active, regardless of your marketing preference.

4. Acceptable Use

When using CassavaTrack, you agree not to:

• Submit false or misleading information about seed lots, inspections, certifications, farms, screenhouses, or marketplace listings.
• Attempt to circumvent KEPHIS inspection, certification, or seed-class validation rules.
• Use another person's account, or share your credentials with anyone else.
• Interfere with, probe, or disrupt the platform's operation, including its APIs, USSD service, or underlying infrastructure.
• Scrape, harvest, or export other users' personal or organisational data except where the platform explicitly provides for it (e.g. viewing a counterparty's contact details on a marketplace order).
• Use the platform for any purpose that is unlawful under Kenyan law.

We may suspend or terminate accounts that violate this section, in addition to any other remedies available to us.

5. Marketplace Transactions

CassavaTrack provides a marketplace where sellers may list certified seed, tubers, and processed products, and buyers may place orders. In relation to the marketplace:

• CassavaTrack is a facilitator of introductions and does not itself buy, sell, or take ownership of any seed, tuber, or processed product listed.
• Sellers are solely responsible for the accuracy of their listings and the quality, grading, and delivery of goods sold.
• Buyers are solely responsible for inspecting goods and verifying seller credentials (including KEPHIS certification and S-Mark status) before completing a purchase.
• Payment arrangements (M-Pesa, bank transfer, or cash on delivery) are between the buyer and seller; CassavaTrack does not process or hold funds on either party's behalf.
• We are not a party to, and bear no liability for, any dispute arising from a transaction between a buyer and a seller.

6. Data Storage & International Transfers

By creating an account, you acknowledge and agree that the personal and operational data you submit to CassavaTrack — including registration details, farm and seed lot records, inspection data, and marketplace activity — may be stored and processed on servers located outside Kenya.

Where your data is transferred or stored outside Kenya, we only do so in, or with, a country, territory, or international organisation that the Office of the Data Protection Commissioner of Kenya has confirmed has in place appropriate data protection safeguards, consistent with the Kenya Data Protection Act, 2019 and its Data Protection (General) Regulations — for example, where the receiving country has adequate data protection laws in force, or where the transfer is subject to a binding contract requiring protections equivalent to those under Kenyan law.

Regardless of where your data is stored, we remain responsible for it and apply the same safeguards described in our Privacy Policy — including encryption in transit, access controls, and audit logging. You may exercise your data protection rights (access, rectification, erasure, and the others listed in the Privacy Policy) regardless of where your data is physically stored.

7. Intellectual Property

The CassavaTrack platform, including its software, design, logos, and documentation, is the property of Spectlance Digital LTD and is protected by applicable intellectual property laws. You retain ownership of the data you submit (e.g. your own farm, seed lot, and listing records), and you grant us a licence to host, process, and display that data as necessary to operate the platform and provide the services you have registered for.

8. Suspension & Termination

We may suspend or terminate your account, with or without notice, if:

• You breach these Terms or our Acceptable Use rules.
• Your account is inactive for an extended period, subject to our data retention schedule.
• We are required to do so by KEPHIS, a regulatory authority, or a court order.
• You request closure of your account — in which case your data will be handled per our Privacy Policy's retention and erasure provisions.

You may stop using the platform at any time. Certain records (e.g. seed lot and certification history) may be retained after account closure where required for traceability or by law, as described in our Privacy Policy.

9. Disclaimers & Limitation of Liability

CassavaTrack is provided "as is" and "as available." While we work to keep the platform accurate and available, we do not guarantee uninterrupted access, that the platform will be error-free, or that any seed lot, inspection, or marketplace data is complete or current at every moment.

To the fullest extent permitted by Kenyan law, Spectlance Digital LTD shall not be liable for any indirect, incidental, or consequential loss arising from your use of the platform, including losses arising from marketplace transactions between users, crop or harvest outcomes, or reliance on price-board or inspection data. Nothing in these Terms limits any liability that cannot be excluded under Kenyan law.

10. Governing Law

These Terms are governed by the laws of the Republic of Kenya, including the Kenya Data Protection Act, 2019, and the Seeds and Plant Varieties Act. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, legal requirements, or platform features. The effective date at the top of this page will be updated whenever changes are made. For material changes, we will notify registered users via email or in-app notification at least 14 days before the changes take effect. Continued use of the platform after that date constitutes acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms, please contact: